Cancellation Policy

If you've changed your mind and want to cancel your order, we're here to make the cancellation process as hassle-free as possible. To cancel your order, please contact us ASAP and we will try our best to cancel your order before it is shipped out.

If it is too late and your order has already been shipped, we are unable to cancel. Please contact us and we can arrange a return for you under our 30-Day Return Policy.

Please note: If your order has shipped and you choose to return it as a change-of-mind return, a 25% restocking fee will apply. You (the customer) will also be responsible for return shipping costs in this scenario. See our Return and Refund Policy for full details.

Premium Outdoor Outlet
Phone: 424-283-8310
Email: support@PremiumOutdoorOutlet.com
Business Hours: Monday - Friday 9:00am - 5:00pm PST

  • FREE SHIPPING (CONTIGUOUS US)

    On all orders to the contiguous 48 states

  • SATISFACTION GUARANTEED 

    30-Day returns on all orders. Defective or incorrect items receive a full replacement or refund. Change-of-mind returns subject to 25% restocking fee.

  • PREMIUM CUSTOMER SUPPORT

    Connect with us through email, or

    phone, and we will address any questions you may have!

  • SECURE ENCRYPTED PAYMENTS

    We utilize advanced encryption to

    ensure there is never an issue with your privacy.